Contact
One address, and a real person reads it.
Product problems, your account, something the agent got wrong, partnerships, universities and employers, press — all of it goes here. We aim to reply within 2 business days.
It is also the intake for data requests under CCPA/CPRA — access, correction, deletion, export, or limiting the use of sensitive information. Write from the email address on your account so we can tell it's you.
We don't give legal, immigration, tax or financial advice. We can tell you what a bank or a landlord has published and when we last checked it; we can't tell you what to do about your own case. For that you want someone licensed, and we'll say so rather than guess.
There's no phone number here on purpose — we don't run a call centre, and publishing one would set an expectation we can't meet.
Deciqai Inc. (a Delaware corporation)
21760 Stevens Creek Blvd, Suite 200, Cupertino, CA 95014, USA
Notices and service of process go to that address.